Sentinel
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Privacy Policy

Version 1.0.0 — Effective April 1, 2025

1. Introduction

This Privacy Policy describes how the Sentinel Trading Platform ("Platform", "we", "us") collects, uses, stores, and protects your personal information when you use our services.

2. Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials. Passwords are hashed and never stored in plain text.

Profile Information

You may optionally provide additional profile information such as risk tolerance, investment preferences, experience level, and trading goals. This information is used solely to personalize your Platform experience.

Usage Data

We collect information about how you interact with the Platform, including pages visited, features used, and actions taken. This helps us improve the Platform and diagnose issues.

Trading Data

If you connect a brokerage account, we access portfolio positions, order history, and account information through secure broker APIs. We do not store your broker credentials directly.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Platform
  • Generate personalized analytics, signals, and recommendations
  • Authenticate your identity and secure your account
  • Communicate important updates about the Platform or your account
  • Monitor for security threats and unauthorized access
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored in encrypted databases hosted on secure cloud infrastructure. We implement industry-standard security measures including:

  • Row-level security (RLS) ensuring users can only access their own data
  • Encrypted data transmission via TLS/HTTPS
  • Multi-factor authentication (MFA) support
  • Rate limiting and abuse prevention
  • Regular security audits and vulnerability assessments

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:

  • Service providers: We use trusted third-party services (e.g., hosting, authentication) that process data on our behalf under strict confidentiality agreements
  • Legal requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of our users or the public

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for optional data processing

8. Cookies and Tracking

The Platform uses essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the version number and effective date. Continued use of the Platform after changes constitutes acceptance.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the Platform's support channels.